Refund policy
30-Day Money-Back Guarantee & Return Policy
At Ayvlyn, we believe in the quality of our oils. That’s why we offer a 30-Day Money-Back Guarantee, allowing you to try our products with confidence and without unnecessary risk.
If you have used your Ayvlyn oil consistently as directed and feel that it is not working for you, you may be eligible for a refund within 30 days of receiving your order.
Our 30-Day Risk-Free Guarantee
We understand that hair and scalp care takes time. Every product has a different expected timeline, so we recommend consistent use before judging your results.
🛑 STOP — Hair Fall Control
STOP is designed to help reduce excessive hair fall and support healthier-looking hair.
With consistent use:
- Hair fall may begin to show improvement after approximately 30 days.
- Results may vary from person to person depending on individual hair and scalp conditions.
If you have consistently used STOP and feel that it has not worked for you, you can contact us within 30 days to request a refund under our Money-Back Guarantee.
🟣 POP — Hair Growth Oil
POP is designed to support healthier hair growth and improve the overall condition of your hair.
Hair growth is a gradual process and requires consistency.
- Initial improvements may take approximately 30 days.
- Meaningful hair-growth results generally require approximately 3 months of consistent use.
- Individual results may vary.
Because hair growth takes time, we recommend continuing consistent use of POP for the recommended period to properly evaluate its results.
🔵 DROP — Anti-Dandruff
DROP is specifically formulated to help combat dandruff and support a healthier scalp.
With consistent use:
- Improvements may begin to appear within approximately 15 days.
- Results can vary depending on the severity of dandruff and individual scalp condition.
How to Request a Refund
If you have used your Ayvlyn product consistently and believe it has not worked for you, contact us at:
ayvlyn.pk@gmail.com
To request a refund, you will need to provide:
- Your order number or proof of purchase.
- A brief description of your experience with the product.
- Proof that the product has been used, such as a clear photograph of the bottle showing the remaining amount.
- Any additional information reasonably required to verify your claim.
If your refund request is approved, we will provide instructions for returning the bottle.
Please contact us before sending the product back. Products returned without prior approval may not be accepted.
Damaged, Leaking or Incorrect Orders
Please inspect your order when you receive it.
If you receive a damaged, leaking, defective, or incorrect product, contact us as soon as possible at ayvlyn.pk@gmail.com with your order number and clear photos or videos of the issue.
We will review the issue and, where applicable, arrange a replacement or refund.
Guarantee Exclusions
The 30-Day Money-Back Guarantee does not apply to:
- Products purchased from unauthorized sellers.
- Orders without valid proof of purchase.
- Claims submitted after the 30-day guarantee period.
- Products that have been intentionally damaged or contaminated.
- Products returned without prior approval from Ayvlyn.
- Claims where there is insufficient evidence that the product was genuinely used.
Refunds
Once we receive the returned product, our team will inspect it and review the refund request.
If your refund is approved, we will process the refund through the applicable original payment method.
Please allow up to 10 business days for your refund to be processed after approval. Depending on your bank or payment provider, additional time may be required for the funds to appear in your account.
For any questions regarding your return or refund, contact us at:
ayvlyn.pk@gmail.com
Important Note About Results
Hair and scalp results vary from person to person. Factors such as consistency of use, hair and scalp condition, lifestyle, genetics, and individual biology can affect results.
The timelines mentioned above are expected timeframes and are not guaranteed results.
Our 30-Day Money-Back Guarantee is designed to let you try Ayvlyn with confidence. It does not guarantee that every customer will experience the same results or within the same timeframe.
Try Ayvlyn risk-free. If you genuinely feel our oil isn’t working for you, we’re here to make it right.